Perceived Impacts of Gambling: Integration of Two Theories

This study explores the race and educational attainment variations on resident perceptions and support for a proposed casino development. In addition, it investigates the influence of perceived benefits and costs on casino gambling support. The findings indicate that residents who are likely to receive personal benefits from gambling development tend to believe that its socioeconomic benefits outweigh the associated costs. Respondents\u27 race is found to exercise a significant influence on their perceptions of benefits and costs, and casino development support. This study integrates two separate research streams of social exchange theory and social representation theory, and in doing so makes a major theoretical contribution in tourism and gaming literature

Chaotic changes in distribution channels : implications for hospitality companies

Distribution channels of hospitality products are going through chaotic changes and slowly making the traditional tourism and travel marketing obsolete. These changes are already having significant impact on hospitality companies’ operational strategies. As a result, required skills and talents of hospitality employees are evolving from reservation taking and confirming to inventory controlling and forecasting to selling to managing revenue. In addition, the need for synchronization of multiple channels for most efficient operation is further forcing hospitality operations to develop strategies that will minimize the negative impact of those changes on their operations and profitability. This study examines the changes hospitality distribution channels are going through and discusses the strategic implications of those changes for hospitality companies

Demographic Variables and Loyalty Formation: A Systematic Examination

The objective of the study was to offer a systematic approach to examine the potential differences in loyalty formation process across different demographic groups. A multiple-groups analysis was conducted and the findings revealed that : 1) travelers in different age and income segments exhibited no significant difference in their perception of the destination image, levels of satisfaction and loyalty; 2) travelers in different gender and education segments had different levels of image perceptions, but they formed comparable level of satisfaction and loyalty across groups; 3) the holistic loyalty formation process remained identical across demographic groups

A Model for Understanding Residents\u27 Support for Tourism in Small Islands

Small island economies have traditionally been popular tourist destinations. Achieving sustainable tourism development is a major challenge facing such economies. Yet, little research focusing on understanding small islands’ residents attitudes have been conducted in the literature. Faced with unique characteristics, they deserve special attention, raising concerns about whether existing models and findings can be applied to understand community responses to tourism in such economies. To lessen this gap, this study develops a unique model for understanding small island community’s attitudes to tourism. Pertinent factors likely to influence support for tourism are incorporated in the model

Consumer perceptions towards sustainable supply chain practices in the hospitality industry

This study investigates the impacts of economic, social and environmental sustainability practices of companies in the hospitality supply chain on consumers’ satisfaction, loyalty and willingness to pay higher prices. Utilizing data collected from 288 tourists visiting south Sardinia, the study indicates that while economic sustainability practices have positive impacts on consumers’ satisfaction, loyalty and willingness to pay a premium, sustainability practices related to environmental and social dimensions have a direct positive impact on satisfaction and an indirect positive impact on consumer loyalty and willingness to pay a premium. Additionally, findings reveal that satisfaction is likely to mediate the impact of environmental and social sustainability practices on the loyalty of consumers. The theoretical and managerial implications of the study are provided

Effects of Tourism on Local Residents’ Quality of Life, Happiness and Life Satisfaction: Moderating Role of the COVID-19 Risk Perceptions

This study examines the effects of tourism on local residents’ quality of life, happiness and life satisfaction. It also examines how locals’ perceptions of the level of risk the COVID-19 pandemic poses on a destination moderates those effects utilizing data collected from residents of a mature tourism destination. The results suggest that economic benefits have significant influence on happiness while environmental and socio-cultural benefits influence quality of life perceptions. Findings also indicate a moderating effect of COVID-19 risk perceptions in the relationship between tourism and happiness and quality of life. These findings suggest that the perceived risk of COVID-19 pandemic on the destination affects individuals’ both affective and cognitive evaluations; therefore, it serves as an effective factor in decision-making

Impact of trust on local residents' Mega-Event perceptions and their support

This study examines the influence of residents' trust in government and organizing committee on their impact perceptions and support for a mega-event, namely, 2014 FIFA World Cup. Findings suggest significant relationships between impact perceptions and support. While trust in government is found to be a significant determinant of impact perceptions, findings indicate no significant relationship between trust in government and support, which suggest that the relationship is mediated by impact perceptions. While a positive relationship between trust in the organizing committee and positive impact perceptions is found, findings suggest no significant relationship between trust in the organizing committee and negative impact perceptions. Trust in the organizing committee is also found to have significant positive impact on support.CNPq-Conselho Nacional de Desenvolvimento Cientifico e Tecnologico, Brasil (National Council for Scientific and Technological Development," Brazil)info:eu-repo/semantics/publishedVersio

Local perceptions of the relative contributions of enclave tourism and agritourism to community well-being: The case of Mauritius

To date, limited attention has been paid to the contribution of tourism to the well-being of island residents in general and to whether such well-being varies according to the nature of tourism development in particular. Specifically, island tourism is frequently manifested in resort-based enclave development, a form of tourism that is often criticised for its assumed limited benefits to the wider community. As a consequence, alternative approaches such as agritourism, are increasingly proposed as a means of enhancing community development and well-being yet the relative merits of enclave and agritourism have not been explored within an island tourism context. This paper addresses this notable gap in the literature. Drawing on a questionnaire-based survey in Mauritius, it considers and compares the perceptions of local people of the extent to which enclave tourism and agritourism contribute to their well-being. The results reveal that both types of tourism development contribute both positively and negatively to community well-being although enclave tourism is perceived to have fewer positive outcomes. On the one hand, enclave tourism provides valuable cultural opportunities but damages the environment, restricts entrepreneurship and favours local elites; on the other hand, agritourism, although not yet well-established in Mauritius, is perceived to positively enhance the cultural and social spheres of community life whilst supporting entrepreneurship

Generation Effect on the Relationship between Work Engagement, Satisfaction, and Turnover Intention among US Hotel Employees

Testing a hypothetical model that examines the effect of work engagement on employees’ job satisfaction and turnover intention, this study explores moderating effects of the generation on the relationships between these work-related constructs among 742 customer contact employees in the hotel industry. A series of hierarchical and interaction plot analyses indicate that the generation is likely to have some pattern of moderating effects on the relationships between proposed work-related constructs. Moderating effects of the generation are particularly noticeable in the relationships between work engagement and turnover intention. Millennials were also found to be a more distinct cohort from Gen Xers and Baby Boomers with regard to the influence of work engagement on job satisfaction and turnover intention. Findings suggest that work engagement is especially important to retain Millennial employees